PRIVACY POLICY

Definitions

"Personal Data" means data about a living individual who can be identified from that data. "Usage Data" is data collected automatically from the use of our website. "Cookies" are small files stored on your device.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our service to you. This includes information you provide directly when placing orders, requesting quotes, or contacting us.

Types of Data Collected

Personal Data: Name, email address, phone number, shipping and billing addresses, and payment information when you place an order.

Usage Data: Browser type, pages visited, time spent on pages, device identifiers, and other diagnostic data.

Use of Data

We use your data to process and fulfill orders, communicate with you about your order, send promotional materials (with your consent), improve our website and services, and comply with legal obligations.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for processing your personal data includes: performance of a contract, your consent, our legitimate interests, and compliance with legal obligations.

Retention of Data

We retain your personal data only for as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting, or reporting requirements.

Transfer of Data

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We take steps to ensure your data is treated securely.

Disclosure of Data

We may disclose your data to comply with legal obligations, protect our rights or property, prevent wrongdoing, or protect personal safety. We may also share data with service providers who assist in our operations.

Security of Data

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data.

Your Data Protection Rights

You have the right to access, update, or delete your personal information. You may also object to processing, request restriction, or request data portability. Contact us to exercise these rights.

Service Providers

We employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related tasks, or analyze how our service is used.

Analytics

We may use third-party analytics services to monitor and analyze the use of our website. These services may collect information about your online activity.

Behavioral Remarketing

We may use remarketing services to advertise on third-party websites after you visit our site. You can opt out of interest-based advertising through your browser settings or advertising preferences.

Payment Services

We use third-party payment processors to handle transactions. Your payment information is collected and processed directly by these providers according to their privacy policies.

Links to Other Sites

Our website may contain links to other sites. We are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any site you visit.

Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy, please contact us at info@cretecollective.com