TERMS & CONDITIONS

    1. Online Store Terms

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

    2. General Conditions

    We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and involve transmissions over various networks.

    3. Accuracy, Completeness and Timeliness of Information

    We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

    4. Modifications to Service and Prices

    Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the service at any time without notice.

    5. Products or Services

    Certain products may be available exclusively online. These products may have limited quantities and are subject to our Shipping + Returns Policy.

    6. Product Appearance & Variation

    Concrete is a natural material. Variations in color, texture, and appearance are inherent characteristics and not defects. Each piece is unique. We recommend ordering samples to review color and finish before placing a full order.

    7. Product Performance

    Our sinks are designed for standard residential and commercial bathroom use. Proper installation, sealing, and maintenance are required for optimal performance. Refer to our care guide for detailed instructions.

    8. Accuracy of Billing and Account Information

    We reserve the right to refuse or cancel any order. We may require additional verification or information before accepting or processing any order.

    9. Third Party Tools

    We may provide access to third-party tools which we neither monitor nor have any control over. You acknowledge that we provide access to such tools "as is" without warranties or conditions.

    10. Third Party Links

    Our site may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

    11. User Comments, Feedback and Other Submissions

    If you send certain submissions at our request or without a request, you agree that we may use, edit, copy, publish, and distribute any comments you forward to us without restriction.

    12. Personal Information

    Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy.

    13. Errors, Inaccuracies and Omissions

    There may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and update information at any time without prior notice.

    14. Prohibited Users

    You are prohibited from using the site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations, or to infringe upon our intellectual property rights.

    15. Disclaimer of Warranties; Limitation of Liability

    We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time without notice.

    16. Indemnification

    You agree to indemnify, defend, and hold harmless Crete Collective and our affiliates from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service.

    17. Severability

    If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall continue in effect.

    18. Termination

    These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any term or provision.

    19. Entire Agreement

    These Terms of Service constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements.

    20. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law provisions.

    21. Changes to Terms of Service

    We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

    22. Contact Information

    Questions about the Terms of Service should be sent to us at info@cretecollective.com

    Currency & Payment

    All transactions are processed in the currency displayed at checkout, which is determined by the shipping address provided. Currency conversion fees, foreign transaction fees, or international processing fees applied by your bank, card issuer, or payment network are the responsibility of the customer and will not be refunded by Crete Collective Corp.

    Last modified January 29, 2026.